EMitra is an ambitious e-government initiative of the government of Rajasthan, which is being implemented in all 33 districts of the state using the public-private partnership (PPP) model for convenience and transparency to state and central government services in the government and private sectors on one platform at their doorsteps using an e-platform. The e-Mitra is the counter through which the services are delivered to the customers under the e-Mitra initiative, common services centers (CSC) or kiosks are setup across Rajasthan to provide different services related to the government department without the need for the people to visit the government sectors.
The name e-Mitra finds its origin in the Sanskrit word Mitra (friend).
OBJECTIVES OF E-MITRA
An e-Mitra website aims to use an online platform to aggregate all Rajasthan government information and services under one roof through centers so that citizens can overcome the inconvenience faced in moving around various officers.
E-MITRA PAY POINTS
Over 01 crore families across the state have been enrolled under the bhamashah scheme. Direct benefit transfer into the accounts of these enrolled families has been initiated. The next step in this direction is to ensure the disbursement of these cash benefits to the beneficiaries close to their doorsteps. In order to facilitate this, the state government is under the process of setting up e-Mitra pay points. E-Mitra uses a kiosk network that uses point of service or point of sale (pos) devices. These pay points will be set up by the local service providers (ISPS) to cover the unbanked areas and provide a cash disbursement facility to the residents of these areas. These e-Mitra points serve the dual purpose of not only providing the facility of cash disbursement close to the resident’s doorsteps but also provide entrepreneurship opportunity to the youth in their own village.
WHO CAN BECOME E-MITRA KIOSK
A resident of Rajasthan who’s have completed 18 years and having below listed documents:-
2. Aadhar card
3. Bank passbook copy
4. 10th mark sheet
5. Police verification
6. One photograph
HOW TO APPLY IN EMITRA
To apply for any service in e-Mitra kiosks do the following steps given below:-
Step 1:- use the link to sign in https://sso.rajasthan.gov.in/sign.in
Step 2:- In the home page you can see 2 Options -> Registration and Login
Step 3:- If you are a new user click on Registration,If you are already registered then click on Login Option.
Step 4:- select for the services that you are applying and click apply.
Step 5:- then give the necessary details.
Step 6:- Check all the details and click on the submit button for final submission
Step 7:- A confirmation SMS will send to your mobile.
E-Mitra centers in Rajasthan are the single window points for delivery of public services, social welfare schemes, health care schemes, financial schemes, education, and agriculture services to citizens in rural and remote areas of the country.
SERVICES BEING OFFERED
There are two services provided under eMitra:-
1. G2c services- i.e. Agriculture department, commercial taxes department, discom, election department, finance department, and other departments
2. B2c services-
• Bill payment of airtel, idea, Vodafone, etc
• Insurance services of ICICI prudential life insurance
• Lic premium payment
• Prepaid mobile recharges (bsnl, vodafone, airtel idea reliance, tata etc.)
• Dth recharges (tata sky, big tv, dish tv, aksh iptv., Etc.)
• Csc-SPV b2c portal, oxygen b2c portal
• Amazon as an online market place
• Ask me for doctor services
• Distribution of led bulbs energy efficiency services limited
• Oxigen: wallet creation & top-up
• Paytm: wallet creation & top-up
E-MITRA MOBILE APP
EMitra mobile-based payment application facilitated e-payment using any net banking/credit card/debit card of various utility bills like electricity bill, water bill, bsnl mobile bill, and landline bill for the residents of the state.
The EMitra Service app validates an application status or service receipt issued by any e-Mitra kiosk beyond the state. E-Mitra mobile app is available for android, windows & ios platforms and can be downloaded from the eMitra portal (www.emitra.gov.in) & respective app stores.
1. Service delivery on FIFO (first-in-first-out)
2. Easy record keeping/online documents management system
3. Time-bound delivery of services
4. Real-time, transparent online system for better visibility to all
5. Anytime-anywhere-service that ridicules the cost of travel and saves time